Insights

If you need to cancel a shipment, simply contact us before it has been dispatched. Cancellations made after processing may incur a small handling fee. Returns are accepted within 30 days of delivery, provided the item is in its original condition. Refunds are issued within 5–7 business days after we receive the returned item.

You can select from multiple delivery speeds, including standard, expedited, and overnight options. Fragile and high-value items are shipped with added protection for your peace of mind. For full details, check the Shipping Services section on our site.

If your package is lost or damaged during transit, please notify us immediately. We will initiate an investigation and work towards a resolution as quickly as possible. Depending on the outcome, we may offer a replacement or a full refund. For more information, refer to our Lost or Damaged Packages policy.

As soon as your package ships, a tracking number will be emailed to you. Track your delivery in real time via our website or mobile app. For any questions or assistance, our support team is available to ensure smooth monitoring.

Need help? Our team is available by phone, email, or live chat to answer your questions and resolve any issues. We make it a priority to respond to all inquiries within 24 hours, ensuring you get the assistance you need quickly.